Contact & Call Centre Recruitment

As specialists in contact and call centre recruitment, we’re used to the high volume nature of this sector.

Specialist areas within our call centre recruitment services include:

• Customer service
• Telesales
• Claims handlers
• Collections/debt recovery
• Team leader
• Training officer
• Contact centre manager

The recruitment process

Due to the processes we follow, such as face to face registrations, interview coaching and preparation sessions, we currently have a 2:1 interview-to-placement ratio with all the volume clients we work with. Our successful and consistent service ensures that both our clients and candidates time is invested and will achieve a successful result.

We have an exceptional track record for our contact centre recruitment and can provide tailored solutions and if desired we are also able to design and/or facilitate assessment centres to incorporate competency questions, which we can tailor to match to your specifications.

Similarly, we can also organise bespoke role plays and group exercises upon request. – please feel free to call us on 0113 2337760 for a no-obligation chat about your current needs and we’ll be happy to help.
For job seekers looking for work in contact/call centres, why not take a look at our current vacancies or call us for a friendly chat on 0113 2337760.