Job Title: Claims Advisor
Hours: Full time, 09:45am-6.30pm Mon-Fri
Salary: £17,500 + monthly bonus
Our established and ever expanding family run client based in Huddersfield town centre are seeking full time Legal Claims Advisors to join their team on a full time, permanent basis.
If you have a strong customer service background and are looking at kick-starting your career, or are an experienced customer service advisor looking for that next step in your career then this could be the role for you!! As the company are currently going through exciting times of expansion, there are a lot of long term career opportunities that could open up for the right candidate.
To be successful in this multi-award winning company you will need to demonstrate fantastic customer service skills and the ability to be empathetic to customers when dealing with sensitive cases. You will be given full training on the industry but will be expected to possess a strong background in customer service. It would be highly advantageous if you have a background in claims whether this be insurance or legal.
Day to day responsibilities…
- Managing and handling incoming calls from prospective clients as well as ensuring all follow up calls/emails are carried out in a timely manor
- Qualifying and processing incoming queries through to the next stages of the claims processes
- Building effective, long standing relationships with clients
- Enhancing the customers experience with every interaction
- Working towards individual and team based KPI’s
- Upkeep of internal database
Brilliant company to work for with a lot of team and personal incentives and really accessible from all major railway lines in west Yorkshire. Hours of work are 09:45am-18:30pm Mon-Fri with some occasional overtime during the week.
Interviews for this role will be taking place immediately with the successful candidate(s) starting as soon as possible so don’t delay in sending your most up to date CV across to us today!
Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for.
(Jo Holdsworth Recruitment – Recruitment Agency)