Vacancy Overview

Customer Service Administrator








These temporary to permanent roles come highly recommended by people we have already placed here!  They offer an excellent opportunity for someone with or without previous experience to work in an amazing office with a great team. You need good communication skills and good data entry ability. Based in East Leeds, these temporary roles will run for around 2 months and the client would really like people who ultimately want a permanent role. It is a site-based job completing important administrative updates on their systems with regular contact to customers to clarify information.  No sales!  37.5 hours per week Mon to Fri. Accurate and speedy data input ability is essential.

Job profile

Our client, based in East Leeds, is seeking Customer Service Administrators, on a temporary to permanent basis. The team are exceptionally friendly, professional and it is a dynamic place to work with an award-winning culture. They are now looking for Customer Service Administrators to join and support the Customer Account Managers with the management and maintenance of customer and client accounts within the Financial Sector.


  • Data inputting relating to financial information
  • Review applications from initial assessment through to completion
  • General administration duties including dealing with inbound and outbound post and file scanning
  • Outbound calls to manage customer accounts
  • Managing financial statements
  • To comply with company standards and policies, e.g. Data Protection, Financial Crime, Treating Customers Fairly, Complaints Procedure etc
  • Other ad hoc administrative duties as required
  • To take responsibility for ad hoc projects requested by the Team Manager

Experience, skills set and/or qualifications required

  • Must have GCSE (or equivalent) Maths and English grade C or above
  • Excellent customer service and telephone manner
  • Administrative skills
  • Extremely accurate data entry skills essential
  • IT Literate
  • Excellent attention to detail
  • Caring and compassionate nature
  • An effective communicator, able to deal with colleagues, clients and customers in a professional and confident manner
  • Ability to prioritise and work to strict deadlines
  • Proactive, self-motivated and positive approach to work
  • A high degree of professional integrity

Hours: Mon – Fri 8:30am – 5:00pm or 9:00am – 5:30pm flexible

Salary: £10 ph whilst temping with permanent roles paying 20k

Location: LS15, Leeds

Due to the amount of response, we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30-day period and contact you via any method of contact you have listed on your application.

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