Vacancy Overview

Customer Service Advisor

Salary

£8.50 p/h

Location

Morley

Ref

AL/J6163

Description

 

Due to their peak period this well-established Morley based employer, a successful leader in its sector, is looking for Advisors starting asap with the potential to become permanent.  There is a substantial increase in pay after 12 weeks.  Lively office with a relaxed attitude focussing on upbeat customer care.  Great opportunity for candidates looking for work on the run up to Christmas. Candidates placed here by JHR have provided excellent feedback on this department, these roles, colleagues and working environment – a great place to consider.

 

You will be working within a lively customer service team where the role combines assisting customers by phone and email.  You will be assisting with feedback on both service and products as well as offering solutions to resolve the customers concern.  Excellent customer service ability is required however we are open to a range of backgrounds your customer service skills were attained in eg contact centres, retail etc. If you do not have specific experience but feel you are the type of person who cares about providing customer service and that with training you could achieve this, it is worth contacting us.

 

You ideally need to be computer literate as you will be working between two screens, but training can be provided.  You need to be able to control a conversation whilst updating the database.  The most important factor is being able to hold a good quality conversation.

Hours Either Monday to Friday 37.5 hours per week between 8am and 8pm.  Typically, you would work 3 days 9 to 5 and 1 day 12 to 8pm as well as one weekend day.  We also need candidates for shifts covering Monday to Friday 12 – 8pm.

Hourly rate £8.50 per hour increasing to £18,400 permanent equivalent after 12 weeks.

 

Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30-day period and contact you via any method of contact you have listed on your application.

 

(Jo Holdsworth Recruitment – Recruitment Agency)

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