Vacancy Overview

Customer Service Advisor







We have an urgent requirement for numerous customer service candidates to work for a Leeds based firm who are looking for some long-term temporary support to start 22nd June 2020. It is essential you can offer a minimum of 3 months commitment. They have an excellent reputation for their staff care receiving great feedback from already placed candidates. Good previous customer service experience required however this could be from a wide range of environments.

Due to an increase in business we are looking for several customer candidates. This client offers an outstanding working environment with a very friendly culture. They need temporary support for at least 3 months. It is essential you have a clean credit file and that you have lived in the UK for at least 5 years as you will also have a DBS check taken.

You need excellent telephone skills, ideally have worked within a regulated environment (this is not essential), be passionate about customer service and have good written English. You will be dealing with general enquiries from customers.

If you have good customer service ability, then please get in touch. This will ideally be telephone related and preferably from financial services however if you have the right attitude and ability to train on telephone-based customer services then other environments will be considered eg retail, hospitality etc. Please be aware the role is very heavily telephone based but not sales related. You are dealing with varied enquiries.

Hours: 37 hours between 8am and 7.30pm Mon to Fri and 8am to 4.30pm Saturday. You will work the 37 hours over 4.5 days (ensuring 2.5 rest days per week). They work on a rota basis and you do need to be able to cover any shifts that fall in these hours.

Office location: Leeds city centre however there is a strong possibility of these roles being home based at this stage.

Salary: £9.50 ph plus holidays

Start Date: 22nd June 2020

Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application.

(Jo Holdsworth Recruitment – Recruitment Agency)

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