Vacancy Overview

Customer Service Executive

Salary

£17,000

Location

Leeds City Centre

Ref

DN/J6264

Description

Customer Service Executive

Salary  £17,000

Permanent

 

We are looking for a positive, friendly and customer focused candidate with excellent communication skills to provide outstanding customer service to new and existing customers in relation to billing inquires, service requests and complaints.

 

The role of the Customer Service Executive will involve  –

  • Responding to customer enquiries via telephone, email and letter
  • Sending relevant correspondence out to customers
  • Resolving data disputes via contact with data providers
  • Providing online support
  • Answering all incoming calls in a timely manner

 

The ideal person will have –

  • Excellent communication skills and a positive attitude
  • Strong work ethic and flexibility towards working hours
  • Able to pass a credit check
  • Previous customer service experience

 

The company offers –

  • Modern, open plan offices and great working environment
  • Friendly and welcoming culture
  • 26 days holiday plus bank holidays
  • Pension
  • Life assurance
  • Subsidised onsite restaurant
  • Great career development and progression

Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application.

(Jo Holdsworth Recruitment – Recruitment Agency)

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