Driver Scheduling Customer Service Advisor – Full or part time
We have three temporary roles starting asap for a minimum of one month but likely to extend and potential for at least one to become permanent. Working full or part time (part time hours are 10am to 3pm or 4pm and full time 8am to 4pm or 9am to 5pm Mon to Fri) these roles could suit parents wanting work during school hours, graduates, experienced customer service candidates etc. We need commitment for at least a month! These roles are close to the Showcase Cinema in Birstall so with a car, its easy to get to from Leeds, Bradford and Wakefield.
Supporting a busy team making outgoing calls to arrange collections of equipment. These are not sales calls and they are not dealing with difficult customer queries. Straightforward calls to known contacts to simply book in the collection.
Working in a small and incredibly friendly team you will be working from a list daily to book in collections. The contact and their contact details are all on the CRM system and you will be logging the location of equipment ready for collection. Recording basic details of the call. You may also be in contact with drivers who have queries around the equipment they are collecting.
Experience, skills set and/or qualifications required
- Good communication skills
- Quick learner and confident learning new systems
- Ideally good customer service experience however a bright candidate with initiative and the ability to learn who would be confident on the phone would also be a good fit
- Accurate keyboard skills and decent IT ability
Hours: Mon to Fri either 8am to 4pm, 9am to 5pm or 10am to 3 or 4pm
Salary: £10 per hour
Location: Close to Birstall
Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30-day period and contact you via any method of contact you have listed on your application.
(Jo Holdsworth Recruitment – Recruitment Agency)