Vacancy Overview

Legal Client Advisor

Salary

£16,500 - £17,400 + £1000 Welcome Bonus

Location

Leeds/Hybrid Working

Ref

DH/J7377

Description

Do you want to work for an amazing legal company?

Do you want a job where you can progress and develop with the company?

Do you want to work with friendly, positive team?

If so, this could be the perfect role for you!

My client is a very successful, well known, leading law firm based in Central Leeds. Since opening their doors over 20 years ago they have gone from strength to strength, helping and assisting over 1.2 million customers with property law cases. Due to winning several new contracts, they are looking to recruit bright, confident and hardworking people into their highly successful Legal Client Advisor team on a permanent basis!

The role of the Legal Client Advisor is very varied, and two days will never be the same, you will be required to provide a professional service to each client you speak to. The role offers amazing benefits such as a £1000 welcome bonus paid with your first months’ pay! On top of this, the company offer monthly bonuses which are approximately £240 per calendar month, a very generous holiday allowance including a day off on your birthday and a recharge day (as we all know how you just need a day off to relax sometimes!) as well as excellent progression and development opportunities.

The responsibilities of a Legal Case Assistant include:

  • Provide excellent customer service to each and every customer
  • Speak to Clients, solicitors, banks and other parties involved in Re-mortgage applications and make sure the queries are answered within certain timeframes to avoid any delays or issues
  • Answer all queries within service levels and make sure all information is submitted to each client file and added onto the system
  • Liaise with customers throughout the Remortgage process via telephone and email
  • Liaise with legal teams to ensure all service levels are met.
  • Liaise with financial institutions in obtaining information.
  • Input of data onto the computerised system

Personal Qualities:

  • Excellent communication and customer service skills
  • Ability to meet tight deadlines and targets and to work under pressure.
  • Good team player, but also ability to work on own initiative.
  • Good attention to detail.
  • Good organisational skills.
  • Good data input skills.
  • Previous administrative/customer service/conveyancing experience.
  • Experience of working in a high volume environment.

What you will get in return:

  • £1000 welcome bonus paid with after probation
  • An additional monthly bonus
  • 25 Days holiday plus the day off on your birthday Plus bank holidays off
  • Monthly Quiz nights
  • Monthly raffles
  • A competitive Salary with a monthly performance bonus
  • 30-minute Early Finish and Free Drinks Social Event on the last Friday of each month (subject to hitting target) & Dress Down day every Friday
  • Sponsorship of Further Education such as CLC & Proven track record of internal promotion
  • Offices in Leeds and Hull city centres and potential for hybrid working
  • Smart Casual dress code
  • Profitable global company
  • Market-leaders in their specialism with excellent service reputation.
  • Family-friendly policies with a strong focus on work/life balance – e.g. paid birthday leave
  • Significant career progression opportunities – large in-house training function
  • Highly innovative with a strong focus on technology

Hours: Monday to Friday 9-5:30PM

Location: Leeds/Hybrid Working

Salary: £16,500 – £17,400 + £1000 Welcome Bonus

Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application.

(Jo Holdsworth Recruitment – Recruitment Agency)

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