Vacancy Overview

Customer Service Advisor

Salary

£25,000

Location

BD11

Ref

FP/J8125

Description

Are you passionate about customer service?

Do you want to work for a business that is forward thinking and innovative with a great working environment?

Are you confident using a variety of computer systems?

Our client is a forward-thinking medical logistics company, and we are looking for a customer service advisor to join on a full time, permanent basis. We are looking for a candidate who has great communication skills, has an eye for detail and also who is confident at working with a variety of different computer systems.

Responsibilities

  • Consistently always deliver an excellent standard of customer service taking a proactive and positive approach to ensure customer satisfaction.
  • Log, prioritise and resolve customer queries raised via inbound telephone calls and emails.
  • Effectively and accurately communicate information to customers and liaise with departments throughout the business.
  • Provide support and assistance to customers, colleagues, and drivers.
  • Promote a cohesive, empowered and engaged working environment.

What You Will Need

  • Experienced with computers, working with a variety of different software’s
  • Excellent administration skills
  • Empathetic individual, you can understand how an issue affects your customers, on a personal level, and are able to communicate this to your customers
  • Works well under pressure

Hours – Monday-Friday 9-5

Apply Now

Does this job interest you?
Apply

Apply Now

Does this job interest you?
Apply

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